State Farm® Insurance Agent Tracey Portillo

"Carl and the rest of them are so amazing thank you !!!"

"Kim is an outstanding State Farm agent. She responds quickly, explains coverage in plain language, and follows through on every detail. I always feel heard and taken care of. Highly recommend Kim to anyone who wants stress-free and reliable insurance service."

"State Farm customer for over 50 years. By far Tracey and her entire team are the best! Anytime I call the office I am warmly greeted, treated with respect and the customer service is above and beyond comparison. They listen to your concerns and always provide a solution, they truly care and treat you like family! This is a great office, a huge thank you to Kim, Maria & Elias for such great service and communication!"

"I spoke with Dennis for an insurance quote earlier, and he was incredibly friendly, professional, and knowledgeable. Later, I had a quick follow-up question and Maria in customer service was just as pleasant and helpful. Even though I was only calling for a quote, they both treated me like a valued customer from the start. If you’re looking for people who truly care and know their stuff, this is the place to call! Highly recommend them for all your insurance needs."

"I can’t say enough great things about Tracey and her team! She took the time to really listen to what I needed in my coverage, then went above and beyond by educating me on additional protections I didn’t even know I should consider. I left feeling confident, informed, and truly cared for. If you’re thinking about switching insurance or if you’re not 100% happy with your current coverage do yourself a favor and call Tracey and her team. They make the process easy, clear, and stress-free!"

"Tracey and Elias know their stuff! Elias is a pleasure to work with, he’s super kind and makes sure you walk away with a firm understanding of your coverage, very helpful."

"The worst insurance agent I’ve ever dealt with. Tracey Portillo cost me 3k for not doing her due diligence to make sure my vehicle was insured. She sent me fraudulent documents stating that my vehicle was insured. Due to having multiple policies I didn’t notice the huge mistake she made. I was sent temporary insurance cards and wasn’t followed up with the permanent ones. She then ducked my calls for weeks and made her underlings deal with the issue instead of facing her mistake. This has set me and my family back tremendously and she’s able to continue working carefree. She should absolutely lose her license & we will be doing our best to sue so this can’t happen to another family. Terrible terrible service , her entire department (except Maria) is extremely rude , disrespectful , neglectful. DO NOT WORK WITH THEM SAVE YOUR MONEY AND FIND SOMEONE ELSE."

"Carl was great answered all my question .I was left with a clear understanding of my policies"

"Elias was very helpful in explaining my options for coverage and extremely patient throughout all of my questions!"

"Tracey's team is great! Carl helped me save almost 100/month on my car insurance. Thank you!"

"I want to take a moment to recognize the exceptional support I've received from Kim and Tracy. They have been incredibly attentive in managing my car insurance needs, demonstrating a level of care that goes beyond the norm. Even after my recent car accident, they took the time to check in on me, showing genuine concern for my well-being. It’s truly the little gestures like these that highlight what makes a business stand out. Their thoughtfulness and dedication have made all the difference during a challenging time."

"Dennis was understanding and patient! Excellent customer service!"

"Dennis was professional and answered all my questions happy to be with State Farm"

"Elias also is amazing and deserves a raise. He helped me promptly without hesitation. Nothing but good customer service from anyone I’ve spoken to, always professional. 10/10 recommend"

"Great care and initiative for their clients! We just attended a movie night they sponsored at the local drive in to watch Lilo and stitch - so much thoughtful attention to detail! Insurance brokers who go the extra mile!"

"Carl and Tracey are very nice and welcoming to me and my mom.Thanks for helping us and taking the time to explain everything,.The service we received is very rare these days."

"Kim is not only great at what she does for State Farm, but also is a great person. She listens to your needs and always has a solution for whatever you may be dealing with. I highly recommend using Tracey Portillo and her firms biggest asset Kim!!!!!!!!"

"Carl was incredible with helping me switch my auto insurance! He was extremely helpful and very knowledgeable on any coverage I needed! He was very quick with getting me a quote even with bundling!! If you need any help ask for Carl he’s fantastic!!!"

"My experience with Farm Auto Life Insurance yesterday was great. Kim, the representative who assisted me, was extremely patient, helpful, and kind. She answered all of my questions clearly and made the entire process smooth and convenient. It's wonderful to find such genuine and professional customer service these days. I truly appreciate the time and effort Kim took to help me. I highly recommend this office to anyone looking for quality service and support!"

"We were being priced out of our current homeowners insurance. We started shopping around Carl was an angel with offering help! He saved us over $1,000 in coverages. Highly recommend!"

"Dennis was incredibly helpful explaining all of the different options for coverage and provided great example scenarios. I felt fully informed when making my insurance decisions."

"Carl Dageforde, with the Tracey Portillo group, was wonderful at helping me set up many various family insurance needs. I highly recommend him and this group."

"Carl gave me great info and was very responsive!"

"Carl was very professional, and did a fabulous job explaining coverage options to me. I appreciate the level of service I received."

"I had a wonderful experience today setting up my car insurance with State Farm. Ryan Field, the representative who assisted me, was incredibly patient, helpful, and kind. He answered all of my questions clearly and made the entire process smooth and stress-free. It’s rare to find such genuine and professional customer service these days. I truly appreciate the time and effort Ryan put into helping me. Highly recommend this office to anyone looking for quality service and support!"