State Farm® Insurance Agent Tracey Portillo

"I want to take a moment to recognize the exceptional support I've received from Kim and Tracy. They have been incredibly attentive in managing my car insurance needs, demonstrating a level of care that goes beyond the norm. Even after my recent car accident, they took the time to check in on me, showing genuine concern for my well-being. It’s truly the little gestures like these that highlight what makes a business stand out. Their thoughtfulness and dedication have made all the difference during a challenging time."

"Dennis was understanding and patient! Excellent customer service!"

"Dennis was professional and answered all my questions happy to be with State Farm"

"Elias also is amazing and deserves a raise. He helped me promptly without hesitation. Nothing but good customer service from anyone I’ve spoken to, always professional. 10/10 recommend"

"Great care and initiative for their clients! We just attended a movie night they sponsored at the local drive in to watch Lilo and stitch - so much thoughtful attention to detail! Insurance brokers who go the extra mile!"

"Carl and Tracey are very nice and welcoming to me and my mom.Thanks for helping us and taking the time to explain everything,.The service we received is very rare these days."

"Kim is not only great at what she does for State Farm, but also is a great person. She listens to your needs and always has a solution for whatever you may be dealing with. I highly recommend using Tracey Portillo and her firms biggest asset Kim!!!!!!!!"

"Carl was incredible with helping me switch my auto insurance! He was extremely helpful and very knowledgeable on any coverage I needed! He was very quick with getting me a quote even with bundling!! If you need any help ask for Carl he’s fantastic!!!"

"My experience with Farm Auto Life Insurance yesterday was great. Kim, the representative who assisted me, was extremely patient, helpful, and kind. She answered all of my questions clearly and made the entire process smooth and convenient. It's wonderful to find such genuine and professional customer service these days. I truly appreciate the time and effort Kim took to help me. I highly recommend this office to anyone looking for quality service and support!"

"We were being priced out of our current homeowners insurance. We started shopping around Carl was an angel with offering help! He saved us over $1,000 in coverages. Highly recommend!"

"Dennis was incredibly helpful explaining all of the different options for coverage and provided great example scenarios. I felt fully informed when making my insurance decisions."

"Carl Dageforde, with the Tracey Portillo group, was wonderful at helping me set up many various family insurance needs. I highly recommend him and this group."

"Carl gave me great info and was very responsive!"

"Carl was very professional, and did a fabulous job explaining coverage options to me. I appreciate the level of service I received."

"I had a wonderful experience today setting up my car insurance with State Farm. Ryan Field, the representative who assisted me, was incredibly patient, helpful, and kind. He answered all of my questions clearly and made the entire process smooth and stress-free. It’s rare to find such genuine and professional customer service these days. I truly appreciate the time and effort Ryan put into helping me. Highly recommend this office to anyone looking for quality service and support!"

"Working with Tracey Portillo at State Farm Insurance has been an absolute game-changer for both my personal and professional insurance needs. As a professional speaker and franchise owner, I understand the value of clear communication and expert knowledge, and Tracey embodies these qualities to the fullest. From our first meeting, Tracey took the time to understand my unique situation, offering tailored solutions that provided comprehensive coverage without overcomplication. Her expertise in the insurance industry is evident in the way she navigates its complexities with ease, ensuring that I'm fully informed and comfortable with my choices. What truly sets Tracey apart, however, is her genuine care for her clients. She goes above and beyond to ensure that I have the best possible coverage for my needs, demonstrating a level of dedication and professionalism that is rare to find. Her proactive approach to client service has not only saved me money but has also given me peace of mind knowing that I am well-protected. I am incredibly grateful for the support and guidance Tracey has provided me. I wholeheartedly recommend Tracey Portillo at State Farm Insurance to anyone. Whether you're seeking insurance for the first time or looking to review your current policies, Tracey is the person you want in your corner."

"Kim Schreiber did an amazing job in resolving an issue I had with a glass vendor. She was quick and responsive and was able to resolve the issue very quickly. Outstanding customer service!!!"

"Wonderful experience, I spoke with Dennis and he was polite, patient, and professional - answered all my questions and really helped me"

"Excellent customer service, professional and attentive. Always happy to help and answer our questions for our homeowners, car and life insurance policies!"

"Called in for a quote, and Elias was super helpful in explaining all of my options."

"I don't even know where to begin. We had an absolutely horrible experience with this office. We could literally never get a straight answer from anyone in the office. Tracey was rarely available to help us when we had questions. My husband ended up having the majority of the interactions with the office because I became so frustrated that I was ready to fire her within the first month of us having her as our agent. My poor husband repeatedly got the run around and got to the point that every single one of his interactions with the people in the office was negative. He did become irate several times because we had been repeatedly lied to and could never get our questions answered. It got to the point that no one in the office would speak to us and our only interactions were through email. We have switched to a different agent who is wonderful. If you need an agent that will actually do their job, I recommend Kim Simmons. I'm sure Tracey will have something to say in the comments, but she and her office staff all know that they did a terrible job and are completely inept."

"Tracey and her team are amazing! Their dedication to both customer service and community involvement truly stands out. I really appreciate their passion for staying engaged with the world around them and their commitment to supporting customers"

"Excelente trato asesoria y buena communication"

"Carl was very professional and thoroughly explained all my coverage options and answered any questions I had. He was knowledgeable, but not pushy, and left me with a good impression of State Farm."

"Ryan F was so helpful with my renters insurance! I had a great experience with this office 10/19"